Every Pack Wins! - See the prizes -
To contact us please choose from the following:

If you have problems with your unique OPTIMUM code, can't find what you are looking for, or just want to tell us what you think, we would love to hear from you.

If you have problems receiving your prize email or you've lost your prize email, you can look up your prize here

If you have problems redeeming your prize, please see the particular prize partner website:

  • Birdsnest - 1300 696 378
  • Borders - 1300 842 802
  • Holidays on Sale - 1300 886 986
  • Pacific Magazines - 1300 668 118
  • Rebel Sport - 1300 654 502
  • RedBalloon - 1300 87 55 00 (Toll free) or
  • 02 8755 0000.

To contact us please choose from the following:

By email:

If you are under the age of 13, please enter your age and your Parent / Guardian's Email Address here

Your comments, questions, suggestions *

 

Or send mail to:

Australia

Reply Paid No.4
OPTIMUM® Customer Enquiries
PO Box 153
Wodonga VIC 3689

New Zealand

MARS Petcare
Freepost 4400
Papatoetoe

Or phone us on 1800 640 111. Customer service operates during business hours, 8:30am to 5:00pm AEST.